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TransportBSL users will have safe, fair and inclusive access to public transport and the systems that support all transport use in Scotland
By 2020
Scottish Ministers will
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Ensure that transport users, including BSL users, can participate in the on-going feedback process of the ‘Going Further: Scotland’s Accessible Travel Framework’.
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Research technological solutions for providing accessible information in transport hubs (for example train stations, airports etc.)
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Create guidance for passengers who use BSL on how to contact transport providers when things go wrong on a journey.
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Develop training for transport providers which includes strategies for communicating with BSL users.
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