Transport BSL users will have safe, fair and inclusive access to public transport and the systems that support all transport use in Scotland
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By 2020

Scottish Ministers will

50

Ensure that transport users, including BSL users, can participate in the on-going feedback process of the ‘Going Further: Scotland’s Accessible Travel Framework’.

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Research technological solutions for providing accessible information in transport hubs (for example train stations, airports etc.)

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Create guidance for passengers who use BSL on how to contact transport providers when things go wrong on a journey.

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Develop training for transport providers which includes strategies for communicating with BSL users.

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BSL Progress Report 2021 Scottish Government
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